1. General provisions
We operate this website as a digital marketplace platform that connects users with various suppliers who distribute digital products and services. The following terms and conditions regulate the relationship between all parties, particularly the scope of services provided through our platform (hereinafter "Agreement", "Terms and Conditions", or "Terms").
This Agreement will be binding on you and us once you register an account on the Website or when you use our services. If you do not agree to these terms and conditions, please do not use our Website. By using the Website, you agree to and accept this Agreement as a whole and without reservations.
We are an online platform that allows users to purchase digital products from various suppliers. All transactions are conducted between users and suppliers while we act as an intermediary platform facilitating these transactions. We provide suppliers with the tools and platform to sell their products to users.
2. Definitions
In this document the following terms shall have the following meaning:
- "Account" – a personalized section of the Website assigned to each registered User, where User's data and purchase history is stored;
- "Platform" or "we" or "us" – the operators of this website and digital marketplace platform;
- "Contract" – the agreement of sale between the Supplier and the User facilitated through the Website;
- "Offer" – the product listing placed by a Supplier on the Website, including product description and price;
- "Order" – the User's request to purchase Products from a Supplier placed through the Website;
- "Privacy Policy" – a separate document available on the Website describing how we process personal data;
- "Product" – digital goods offered through the Website, including but not limited to game keys, software licenses, digital accounts, and activation codes;
- "Sale" – the completed transaction of a Product from Supplier to User;
- "Services" – any services available on the Website, including platform services and payment processing;
- "Supplier" – business entities or individuals who provide Products for sale through the Website;
- "User" or "you" – any person who uses the Website and/or Services;
- "Website" – this website and all its pages and subdomains;
3. General terms of use
To use our Services, you must have full legal capacity as defined by the laws of your country of residence. Generally, this means you must be at least 18 years old, unless applicable laws in your jurisdiction specify otherwise.
When using the Website, the following actions are prohibited:
- Posting or sharing offensive, unlawful, or inappropriate content;
- Violating intellectual property rights of any party;
- Sending unsolicited commercial messages or spam;
- Attempting to disrupt the Website's operations or security;
- Accessing other users' accounts or data without authorization;
- Using our platform for illegal activities or fraud;
- Misusing our brand name, logos, or trademarks;
4. User Accounts
Creating an Account requires providing accurate information including a valid email address and secure password. Your Account is created for an indefinite period once registration is confirmed. Account creation is free of charge.
You are responsible for maintaining the security of your account credentials. We are not liable for any losses resulting from unauthorized access to your account due to compromised login information. You must ensure all account information remains current and accurate.
5. Orders and Payments
Payments are processed through secure third-party payment providers. You must accept both our Terms and the Supplier's terms before completing a purchase.
To place an order, you must:
- Select the product(s) you wish to purchase;
- Choose your preferred payment method;
- Review and confirm your order details;
- Complete the payment process;
You will receive order confirmation and product delivery details via email once payment is successfully processed. The total cost, including all applicable fees and taxes, will be clearly displayed before payment.
6. Digital Products and Delivery
All products sold through our platform are digital in nature, including game keys, software licenses, and digital accounts. Products are typically delivered instantly upon successful payment, though some may require manual processing.
Digital products are delivered via email or through your account dashboard where you can access download links, activation codes, or account credentials.
7. Refunds and Returns
7. Refund Policy
Refunds may be available in the following circumstances:
- Product delivered is defective or not as described;
- Technical issues prevent product activation or use;
- Duplicate purchases made in error;
- Order cancelled before product delivery;
8. Customer Support and Complaints
For all support requests, complaints, or inquiries, please contact our support team through the website's support system or email.
When submitting a complaint, please include:
- Your contact information and order details;
- Description of the issue or problem;
- Any relevant screenshots or documentation;
- Your desired resolution;
9. Limitation of Liability
Our services are provided on an 'as is' and 'as available' basis without warranties of any kind, either express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
As a platform facilitating transactions between users and suppliers, we are not directly responsible for product quality, delivery issues, or disputes that may arise between parties. Our role is limited to providing the technical platform and payment processing services.
10. Account Termination
You may delete your account at any time by contacting our support team. Account deletion will result in the loss of access to your purchase history and any account-specific features.
We reserve the right to suspend or terminate accounts that violate these Terms of Service or engage in fraudulent activity. Account termination may be temporary or permanent depending on the severity of the violation.
11. Governing Law
These Terms of Service are governed by applicable local laws and regulations. Any disputes will be resolved through appropriate legal channels in accordance with applicable law.
These terms do not limit your rights as a consumer under applicable consumer protection laws in your jurisdiction.
12. Contact Information
For questions about these Terms of Service or any other inquiries, please contact us:
- Through our website's support system
- Via email: vccsell.com@gmail.com
13. Changes to Terms
We reserve the right to modify these Terms of Service at any time. Users will be notified of significant changes through email or website notifications. Continued use of the Website after changes constitute acceptance of the modified terms.
14. Final Provisions
If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to be valid and enforceable.
These Terms of Service constitute the entire agreement between you and us regarding the use of our Website and Services.
